Contact Us

Protect your details

Whenever you use this contact form, keep in mind that it is not a secure channel for sensitive information. Never send passwords, banking numbers, credit card details, copies of identification documents or any other material that a fraudster could misuse. A support team that needs such information will ask for it through a verified, protected process — never through a general contact form. If anything about a request feels off, stop and contact the operator through its official channels instead.

Support in your language

The team reads and replies in English. Write your message in plain English and you will be understood. There is no need to translate anything into another language or to use formal wording; a straightforward description of your question works best.

When gambling stops being a game

If you or someone close to you is struggling with gambling, the contact form is not the right place to turn. This website does not provide counselling, and the support team here cannot intervene in your betting behaviour. Look instead to dedicated gambling-help services in New Zealand. They offer free, confidential advice and practical tools such as deposit limits, time-outs and self-exclusion. Those services exist to help people regain control, and reaching out to them is a step worth taking without delay.

Remember that gambling should always stay within limits you can afford. If you feel the urge to chase losses or hide your play from others, treat that as a signal to seek help. The responsible choice is to stop, take a break and talk to someone trained to assist.

For anything else — questions about a review, a correction to a page, or a general enquiry — the contact form remains open. Just keep your message free of passwords, financial figures and document scans, and the team will get back to you as soon as they can.